About Katen Consulting

In accordance with Katen Consulting objectives to “engage, inspire and empower participants”, Laura effectively achieved these initiatives across multiple generations and job levels. Laura’s professionalism, judgment, and business acumen, enabled her to capture and maintain the attention of all participants…The positive “word of mouth” advertising by the class participants encouraged many mangers to attend the program to find out what the “buzz” was all about. Laura delivered a customized overview of the program at a managers’ meeting, which resulted in a total “buy-in” by the managers and they ultimately required their staffs to attend the classes. As a result of Laura’s Business Etiquette & Career Development training program, our staffs are more confident interacting with customers and with one another on business and social levels. They are consciously and subconsciously empowered by applying the techniques learned in Laura’s class! Laura is an asset to the educational and professional fields, and her training results are immediately transferable to the workplace. Consequently, we are establishing an ongoing business relationship with Katen Consulting, LLC to enhance our business skills training and development curriculum.

--Paulette R. Argrette, Assistant Vice President Training & Development Manager Hudson Valley Bank