It takes 7 seconds or less to make a first impression! What does your first impression say about you?
In this competitive environment, you need to make sure you have every edge imaginable. Through personal coaching, Katen Consulting can help you to appear polished, professional, and make a positive first, and lasting impression!
Katen Consulting offers Personal Coaching in the following areas:
Through stats and facts gathered by some of the most prominent global organizations, individuals understand the importance and impact of first impressions and the essential elements that go into exuding a professional presence.
- PERSONAL BRAND & APPEARANCE
"You never get a second chance to make a first impression." Individuals reflect poise and professionalism by increasing awareness to their appearance, stereotypical perceptions, and the four essential elements that convey a polished demeanor. Individuals identify how their choices create positive or negative impressions of who they are and their abilities.
Individuals learn how to be effective communicators by conveying their message with confidence, purpose, and clarity and learning to avoid common pitfalls. Topics include: Elements of the Voice; Non-Verbal Cues; Writing Effective Emails; Social Media Protocol; Phone Etiquette; Active vs. Passive Listening; Meeting Protocol; Women in Business; and Accent Reduction. Please Note: Women in Business and Accent Reduction are separate programs.
- BUSINESS ETIQUETTE ~ Interactions & Building Rapport
Individuals distinguish themselves and the company through their interactions with colleagues and clients. Topics include: Navigating Common & Awkward Workplace Situations; Techniques for Building Rapport; Greetings; Introductions of Others; Small Talk; and Meeting Protocol ~ Host & Guest.
- EFFECTIVE PRESENTATION SKILLS
Individuals practice techniques for exuding confidence and creating a memorable and effective presentation. Topics include: Presentation Formats and Styles; Incorporating Tools & Materials; Strategies for Sculpting Your Message, Handling Q & A Sessions; Navigating Challenging Situations & Hostile Audiences. Please Note: Group Programs and Coaching Sessions are audio and/or video-taped. Navigating Challenging Situations & Hostile Audiences is also offered as a full day session.
In today’s competitive environment, companies are looking for any edge that will help to distinguish them from their competition. Individuals learn to meet and mingle effectively, and speak about themselves and the company to reflect respectability and credibility. Topics include: How to Work a Room; Elevator Pitches; Business Card Protocol; Strategies for Handling Food, Drink, and Conversation; How to Handle Awkward Interactions; and Cross Cultural Protocol. Please Note: Cross Cultural Protocol is a separate program
Position individuals to appear confident and skilled while interacting or conducting business over a meal. Through a formal sit-down lunch or dinner, employees hone the art of conversation; table top navigation, what foods to order / avoid, how to navigate food/drink/conversation, transitioning from small talk to business conversation, buffet vs. sit-down style dining, handling silverware, being a gracious guest, and establishing oneself as an effective host. Etiquette lunches / dinner are 2-4 hrs.